Shipping and returns
Fast delivery, happiness guaranteed.
Orders before 2pm ship the same working day across Malaysia and Singapore. Free shipping over RM150 and a 30-day happiness guarantee.
How much is shipping?
Free on orders over RM150. Below that, a flat RM8 within Malaysia and SGD 6 to Singapore.
When will my order arrive?
Orders placed before 2pm leave the same working day. West Malaysia 1 to 3 working days, East Malaysia 3 to 5, Singapore 2 to 4.
Can I track my parcel?
Yes. A tracking link is emailed the moment your order ships.
What is the 30-day happiness guarantee?
If Hearty Wash is not for you, contact us within 30 days of delivery for a full refund of the product price, no questions asked.
How do I return or exchange?
Email us with your order number. We will send a return label and process the refund within 5 working days of receiving the parcel.
Start your ritual
Feeling good, being good.
Join over a thousand women who switched to a wash that protects instead of strips. Free shipping over RM150 and a 30-day happiness guarantee.
